italkbb - Review, Promotion Code 678710 & 常见问题

Limited Time Special: iTalkBB $25 coupon code , click here

I noticed that the so called China call back number has been changed without email notice from italk bb recently.

This morning I got a request from a ibbtalk user who is frustrating which is the real call back number 中国通用号码. He is in China now and need to use that number to contact his U.S. home. Here is the current up-to-date italkbb number as well as his request.

On Aug 4, 2009, at 8:52 AM, HQ Yu wrote:

From http://galaxy3.com:

As of 8/4/2009, the verified italkbb China call back number 中国通用号码 is 4006-768-303.

“一到晚饭时就有各种骚扰电话过来，有中文的dish, italkbb, verizon的，也有英文mortgage ”… We have received such complaints many times and people believe it is the italkbb that harassing them, well, this is not true because those unwanted phone calls are made from “shan-zhai” italkbb - some bad italkbb dealers who fake them as official italkbb company sales representatives, made call to finish the sales make the commission.

As a legitimate voip service provider, i-talk-bb company respect all users privacy, any out-bound sales call will be verified against the “do not call list” (if you register your phone number at www.donotcall.gov) before it is made. However, shan-zhai italkbb dealer doesn’t care about this, they hire telemarketing representative at China, with the voip phone technology, some fake the caller id and will tell you they are calling from U.S. italkbb headquater… most likely, they mislead user with expired promotion.  

We understand it’s annoying when people are not ready but are talked (pushed) to buy something like talkbb phone and we only promote the italkbb phone on the net www.galaxy3.com

Now you may ask how to avoid those calls? Generally speaking, you first need to register your phone at donotcall.gov, then whenever you get the unwanted phone, say this to the one on the other side “I will file the complaint on donotcall website and will also call italkbb official site to report this call” - italkbb company will investigate this unwanted call because they don’t want to get involved into law issues or get fined by federal govenment, they will seriously retrieve the dealer’s authorizations for violations.

Any another ways to stop the annoying italkbb telemarketing calls? 群众是真正的英雄 Here are something funny from the web searching:

1)上周我在做饭，就交给不到四岁的儿子，就听见儿子跟那边有一搭没一搭的胡扯，估计两边谁都听不懂，那边的接线生哪能有这耐性，过了几分钟，我都听到话筒里短线了，儿子还在讲。现在再有电话找我，直接转给儿子，“你的电话“

2)ItalkBB 电话公司的疯女人光今晚就打了三次骚扰电话总数加起来足有上百次，刚开始还有耐心拒绝，到后来真是不胜其烦，请她们不要再打，她们却依然如故, 为什么有脸皮这么厚的女人？最后一次，我很严肃地说，哥们，再打的话我一定报FBI。另外，请把我的名字从你的数据库里移走。 

We suggest you don’t be fooled by any promising calls, take your time and you can turn off the phone “deals” first, then go to its official italkbb site, take a peek do some research and then google a promotion code, call official sales hot line 1-877-italkbb, clarify any questions such as cancel and return policy before you make decision, you don’t have to worry about to be misleaded with the real italkbb sales. For more promotion coupon deal from italkbb, please check www.galaxy3.com

I always want to test iTalkbb outside U.S. since I first time learned that iTalkBB rely only on the internet, doesn’t matter where you are.

Last week, I had a mini vacation in China.

I brought the iTalkBB adaptor back with my luggage. I couldn’t wait to test it when I got my parents home. They have FIOS internet with download speed upto 2Mbit/s and upload speed up to 0.6Mbit/s.

I connected the iTalkbb box, powered on and booom…the green lights were on and it indeed worked for me! I then made several calls to U.S. and it sounded great without delay and echo. I could hear that friends in U.S. were watching CCTV4 …

Not enough though, I then also made my friends call me back…but…!@#$%^&…..could not get through…???

I was a bit disapointed. Next day, I called iTalkBB tech support and they finally figured out that I plugged the phone jack into “line2” which was not correct. After switching to “line1” on the iTalkBB box, the phone worked for both ways…I could received call from U.S. with same quality! (使用SPA2102 italkbb 盒子的用户,记得要把电话线连接在line1,不然电话只出不进).

So give it a try when you are out of town, many hotels room providing internet connection and iTalkbb can work for you anywhere.

If you don’t already have iTalk bb, I recommend you take a look at http://galaxy3.com for recent iTalkBB promotion, actually, to signup with promotion code you can save more dollars.

New Details about cancelling iTalkBB account:

1. You Must Call 1-877-482-5503。
2. You will be told to…在7天内将iTalkBB的设备/附件寄还到iTalkBB，费用自理。
3. 所有返还，都需要在iTalkBB收到设备后进行。
4. iTalkBB的促销奖励不能返还。
5. 所有通话费用不能返还。
6. 除包年计划之外，30-365天期间取消账户，收取$69.99提前取消服务费。
7. 在扣除应收费用后，返还账户中所有剩余费用；如果账户中余额不能支付应收费用，所欠款项要从客户信用卡中收取。

在30天试用期以后，一年之内取消服务:
非年计划用户收取$69.99提前取消服务费。
收取所有未支付的通话费用。

年计划用户不收取$69.99提前取消服务费。
收取使用过的月费：即按使用的月数，乘以计划月费。
退还所余年费。

一年之后取消服务:
非年计划用户收取所有未支付的通话费用。

年计划用户收取所有未支付的通话费用。
收取使用过的月费：即按使用的月数，乘以计划月费。退还所余年费。 See www.galaxy3.com for more italkbb.

Many calls received asking for italkbb China call back number recently since italk company changed the BB number, here I list the number as FAQ.

中国通用号码：
大陆亲友通过此号码打电话到北美，只需支付当地市话费！下面是最新号码，请通知您的亲友更正：
1. 在中国大陆的座机或手机上拨打：4006-768-303
2. 听到语音提示输入分机号码后，就只管输入对方899开头的10位数talkBB号码。
3. 按”#”号键结束。
例如: 4006-768-303 (等待语音提示) 然后 899-101-1234 然后 #。

www.galaxy3.com

Some italkbb customers were surprised that their credit cards get charged automatically for a second year. The complaints we have received toward iTalkBB with respect to billing happened when service is due to renewal. Some found their iTalkBB service terminated when transaction failed due to either expired credit card or stale address information.

Here let’s share a few tips to avoid billing dispute with iTalkBB.

(1) go through italkbb’s “terms and conditions” — cancellation policy, renewal policy:

“The Service is automatically renewed unless Customer provides iTalk notification of intent to terminate the Service not less than thirty days prior to effective date of termination…”

“Customer shall notify iTalk of any change to the Credit Card information including changes in account number, expiration date and billing address…”

(2) keep your email information in iTalkBB up-to-date and make sure your spam filter is set up properly. All service updates from iTalkBB are communicated through emails. iTalkBB does send notification emails a couple of months before your current (annual) service plan expires.

(3) use italkbb coupon code 678710 when register iTalkBB’s serive (you will receive $10 instant BB discount). And if you are unfortunate to run into any billing problem, send email to sales@galaxy3.com.

(4) go to galaxy3.com find the up-to-date talkbb info.

We note that many italk bb users have not set up a secret question/answer for their italkbb account. For security purpose, we do ask all of i-talk-bb customers to provide an answer to a secret question of their choice.

The answer to the italkbb secret question will be used to verify user as the account owner when he call in to obtain/change account information or he forget his online italkbb login pass word.

iTalkbb Taiwan Phone Number: it charges the local calling fee in taiwan when you dail it to NSA or CAD, no long distance fee here.

台湾italkbb通用号码 (02)4050-2999 使用方法和中国大陆回拨号码4007一样，收费情况也是一样。在台湾地区任何地区拨打都是台湾市话费用，不涉及台湾省内长途。

Sign up now with italkbb promotion code 678710, check galaxy3.com for details

Does italkbb support fax? the answer is “yes” for calls within the states and Canada and it is NOT GUARANTEED, however “no” for the interneational calls.

For all domestic fax, you need dail “#” first. Press”#”+1+fax number. For example: #1-212-777-8888.

For international fax, it’s not stable.

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Please also see the reply from Tony, the technical support: (12/16/2009)

Because the network data transmission signal is not stable than the ordinary telephone line , so the current Web-based phone Fax function is very unstable, iTalkbb provide telephone Fax function, but due to the impact of the network, this feature is not yet stable, if there are problems when you are using the Fax, please try the following:

1. Adjust “send and receive rates or baud rate ” of the Fax machine under 9600 bps.
2. Close the “ECM” (Error Correction Mode ) function of the Fax machine.
3. Connect iTalkbb box directly to modem to use the fax function.
(Note: to do the No.1 and No.2 operation, you need to refer to your Fax manual)

Above are the operation of the fax, you can have a try. If these operations are ineffective, and that should be due to your local network environment, we are sorry that we do not have any better solution of this situation. Thanks for your understanding.