italkbb - Review, Promotion Code 678710 & 常见问题

I forgot to write a post announcing iTalkBB’s October promotion, which suppose to end on 10/15, for customers signing up iTalkBB’s Global Unlimited Annual or Two-year plan will be extended to 10/31/08, due to the overwhelming requests. you get free shipping in addition to the $10 discount when using iTlakBB coupon “678710″.

Some italkbb customers were surprised that their credit cards get charged automatically for a second year. The complaints we have received toward iTalkBB with respect to billing happened when service is due to renewal. Some found their iTalkBB service terminated when transaction failed due to either expired credit card or stale address information.

Here let’s share a few tips to avoid billing dispute with iTalkBB.

(1) go through italkbb’s “terms and conditions” — cancellation policy, renewal policy:

“The Service is automatically renewed unless Customer provides iTalk notification of intent to terminate the Service not less than thirty days prior to effective date of termination…”

“Customer shall notify iTalk of any change to the Credit Card information including changes in account number, expiration date and billing address…”

(2) keep your email information in iTalkBB up-to-date and make sure your spam filter is set up properly. All service updates from iTalkBB are communicated through emails. iTalkBB does send notification emails a couple of months before your current (annual) service plan expires.

(3) use italkbb coupon code 678710 when register iTalkBB’s serive (you will receive $10 instant BB discount). And if you are unfortunate to run into any billing problem, send email to sales@galaxy3.com.

(4) go to galaxy3.com find the up-to-date talkbb info.

In the past 2 years, more than half of italk customers have received free services through our talk Referral Program. To express our appreciation and thanks to our loyal BB customers, we have designed a better and easier italkbb Referral Promotion.

This Promotion starts from 9/20/2008 to 10/20/2008.
Refer your friends to join iTalkBB’s $24.99 Global Unlimited Plan or $19.99 Residential Unlimited Plan or $299 Global Annual Plan, you will receive 1000 italk points! All iTalkBB customers are qualified for this promotion! The referee will also receive $5.00 off when signing up, simply by entering 678710 + your 899 number as referral code at the end of sign up process, for example “678710+8991096572″

Go to galaxy3.com for latest italkbb promotion deals.